Shipping & Refunds

Shipping Zones & Rates

Delivery fees have to be paid in all situations.

Zone 1

45 Egyptian Pounds

Cairo

Zone 2

55 Egyptian Pounds

Alexandria, Al Shargia, Beheria, Dakahlia, Gharbia, Ismailia, Kafr El-Sheikh, Monufia, Port Said, Qalyubia, Suez

Zone 3

70 Egyptian Pounds

Faiyum, Minya, BeniSuef, Asyut, Sohag, Damietta

Zone 4

90 Egyptian Pounds

Aswan, Luxor, Qena, Red Sea

Try Before You Buy

  • You can check the package and try the item when courier is outside and if you don't want it you can only pay the delivery charge.
  • This is applied in all areas all over Egypt.
  • The courier will call you before coming to your address so please make sure that you will be able to try the item.

Return & Exchange Policy

  • An exchange or refund is also available within 14 days from the date of receipt of the order.
  • Only if your purchase is in its original condition (unused, unscented, unaltered) and accompanied by the original price tag when exchanged or refunded.

Important Notes:

  • All delivery rates are subject to change based on distance and location accessibility.
  • For remote areas, additional fees may apply.
  • Please make sure to provide accurate contact information to ensure smooth delivery.
 returns within 14 days!